Privacy Policy

Effective Date:

June 11, 2025

Company:

Bigpoxy Floors LLC (“Bigpoxy,” “we,” “our,” or “us”)

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, or engage with our services.

1. Information We Collect

We may collect the following personal information from you when you use our website or services:

Name

Email address

Phone number

Physical address

Project details (e.g., square footage, flooring needs)

Payment information (handled securely via third-party processor)

We also collect non-personal information such as browser type, IP address, and website behavior through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Contact you about your inquiry or estimate

Provide, schedule, and deliver services

Send invoices or payment confirmations

Improve our website and customer experience

Send you marketing promotions, updates, and special offers (via SMS, email, or retargeting ads)

3. Marketing & Communications

By submitting a form or working with Bigpoxy, you agree to receive marketing communications from us. This may include:

Promotional emails

Text message reminders

Retargeting ads or social media promotions

You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or texting STOP to SMS messages.

4. Cookies & Tracking

Our website uses cookies and third-party tools (such as Google Analytics or Facebook Pixel) to:

Monitor site traffic and engagement

Retarget visitors with ads

Improve website functionality

You can control or delete cookies via your browser settings.

5. Sharing Your Information

We do not sell your personal information.

We may share your data with:

Our internal marketing team

Service providers (e.g., web hosting, analytics tools, payment processors)

Contractors or subcontractors working on your project.

All third parties are required to maintain confidentiality and secure data handling.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.